Faq

Frequently Asked Questions

Passage Overseas is an eminent company engaged in Importing & Exporting a wide range of products that are in high demand by our clients for their accurate composition, nontoxic nature, high purity & best quality. Apart from this, our clients can avail our products at a reasonable price.

Our company is based out in Indore Madhya Pradesh India. ICD Pithampur Indore is nearest Port here and Gujrat’s Mundra Port and Mumbai’s Nhava Sheva Port is very convenient for us. This gives us an advantage of being able to connect directly from all the producers for our face to face discussions to help the industry to develop high quality products. All the thoughts and with the same mindsets together make great industry.

We are directly associated with Manufacturers and sourcing agencies in all the different fields. We have a team which directly go and check the quality of the products all over the country. We only deal with products which are famous in India and have the exports quality.

If you need a product which is not mentioned at our site, you can let us know the product details you are interested in and we will guide you if the product is worth importing from India because we believe in giving only quality products which are worth to export. So, we want our importers to be happy. We will provide guidance accordingly. Our motto is spreading the smiles across the globe.

Standard packing from company or Buyers can request for the Packaging. We are very flexible in packaging.

All payment is accepted in US dollars unless otherwise specified in the quotation sent to you.

Following are the payment options:

Full Advance Payment: This method is the most convenient for small orders as it minimizes the bank charges involved in other methods of payment. You may send Telegraphic Transfer (TT) or Wire Transfer to our Bankers under intimation to us.

Part Payment in Advance: For larger orders, we expect that you send 30% value in advance. Balance payment is payable before the dispatch. This method involves Bank Charges which are payable by the customer.

Letter of Credit: We expect Sight Letter of Credit against bulk orders. This method involves considerable Bank charges. All Bank Charges as per the terms of Letter of Credit must be to the account of the buyer.
Small Payments: We accept small payment by Western Union also. We are also trying to launch Paypal feature so that customers can pay through the credit cards.

In this age of the internet, one can always check the authenticity of the company through various portals. We will be more than happy to assist you with any information or details which you need from our end to satisfy your concerns. We are very transparent in dealing. We mention everything clearly before dealing with the customer to reduce the communication gaps. We need buyers and we have a vision to achieve in long run. We need references from you to make our vision achievable.

Normal mode of shipment are – “Sea Freight” and “Air Freight”. However, we also use Courier, Post, EMS etc. upon requests from customers. It is your option to ask for prices inclusive of shipping costs. The shipping charges may vary according to the size of shipment, destination and Mode of dispatch. C.I.F. rates are quoted if you inform us the exact quantity, destination and mode of dispatch preferred by you.

Please fill the Request for Quotation Form or mail us your requirement.

We are very prompt. We will surprise you with our speed whether it is presales, during sales or post sales. We are available 24×7 in all the chatting tools Chatting and Video Tools- Whatsapp, Wechat, IMO, Hike, Viber, Skype, which are convenient to you. We are available in the number listed on the site.

Yes, we can share all the documents as and when required depending on the country. We would request you to check the country-specific certifications before enquiring. We will anyhow give you the information.

We export all over the world. You name the country. We will do it but the MOH of some countries need registration before they import the material which will take time. We are open and do the tie-ups with all the customers and countries.

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